CONTACT US – SUPPORT My Tickets

If you have any questions, please contact us. Our team will get back to you very quickly.

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– Is your package LOST or Return To Sender? Follow this link first.

– We ship via USPS, Retrieve tracking here . No expedited shipping.

– Yes, we ship internationally ($25) to ANY country. It takes 10-20 days + your country’s customs.

– There aren’t any discount beyond $0.75/card.

– No discount for first order. However, a global discount coupon code will come with order.

For anything that is not listed on the above, Please contact us after answering the few questions below.

1/4 Questions | Need to CANCEL your order?

You’re only able to cancel your order for as long as it status is not “PRINTED” yet.
Cancelling an order will immediately cancel and refund you the entirety of transaction, minus the processing payment transaction fee (3.9%).

ORDER ID
E-MAIL
Reason

Your order has been cancelled.
Your refunds will be processed within 2-5 days.
Minus payment gatteaway processing fees.

Unfortunately your order has already been PRINTED,
we’re not able to cancel your order.

This order status is "Pending Payment", curently we've not fully received your payment yet. You cannot cancel your order yet.

This order status is already"Cancelled"

This order status is FAIL, there is nothing to cancel as no payment was charged yet.

This order is on hold. You may not cancel it yourself. Please contact us. (Contact us button shows the contact form)

Your order is already complete. your tracking Number is

Error while cancelling. try again or contact support

3/4 Questions | Need to UPDATE your current order or SHIPPING INFORMATION ?

2/4 Questions | Question about the BACK of the cards ?

When placing your order, you get to choose the back you want from our libraries of back, or upload your own visual for it.

Unfortunately it is not possible to update your order at the moment. We’re not able to merger orders together. If you really wish you to merge your orders you might want to cancel your orders and place them again.

If you wish to change your shipping information, you can do it using this link.

4/4 Questions | Are you contacting us regarding FOIL printing?

We now offer FOIL cards too! You are be able to make ANY card of your choice (even custom cards) foil, ON DEMAND. It doesn't really get better than this... Foil cards comes with a surcharge per card based on the quantity of card. Check out our Foil cards page

The holographic foil at the bottom of the card is also simply printed. We aim to make proxies, not counterfeit. If you wish to have the stamp on your cards, you can buy the stamps separately.

If you have any problem with your cards, include multiple relevant pictures to make the process faster.

Ticket Submissions

Hey, you're contacting us regarding a quality issue,but have not attached any picture to your message.
Attaching a picture greatly save time for both party.
Proceed anyway ?

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